Support
We have a substantial inventory of local spare parts and accessories as well as service and training tools for our customers. From online remote access to preventive maintenance programs, process development and hands-on training seminars.
Preventive
Maintenance Contracts
Preventive Maintenance is critical to machine performance and uptime. For this reason, JCOM strongly recommends regular Preventive Maintenance to ensure your machine will increase the uptime of your JCOM Vacuum Degreasers up to 99% to operate at peak efficiency.
To assist you with these services, JCOM has designed a versatile Preventive Maintenance Program based on your particular needs.
Online Training Program
We offer several training courses with up to 12 lessons and online videos that explain every step of the process. After completing all training and lesson tests, the student will receive a certificate.
Virtual Reality
JCOM uses an innovative virtual reality tool to help provide our customers with online tech support. Our qualified personnel can assist in solving technical problems with quick solutions and response times to minimize production loss. Online diagnosis will also keep expenses at a minimum and reduce the necessity to have a service engineer on site.
Frequently Asked Questions
How do I measure cleanliness?
Is solvent degreasing environmentally safe?
What is the best process to clean my parts?
How do you support your equipment?
What is the best solvent to use?
How do I change my open top degreaser with chlorinated solvents to a more environmentally friendly process?
What cleans better: Solvent or aqueous solutions?
What are the cost differences between solven/aqueous for the machine and operation?
How do I get consistant cleanling results?
How many spare parts do you have in stock?
Can you combine solvent degreasing with passivation and automate that?
Our final clean has to be with an aqueous cleaner due to our FDA approved process, but my parts are machined with oil based cutting fludis. What is the best degreasing process?
What is RP?
Are there any substitues for TCE or PERC that clean as good but are not hazardeous?
Do I need a permit for my degreaser with solvent?
Upgrade Your Cleaning System Today
At Jcom, we provide end-to-end consultation and support on your parts cleaning needs. From machines to processes, we provide everything you need to clean your parts more efficiently, faster and more eco-friendly.